GenRATE.NET Privacy Policy

This Privacy Notice should answer all of your questions about the sources and kinds of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. If you have questions or concerns regarding our privacy practices, you should contact P&C Claims Customer Service via email at support@pcisvision.com. Thank you for your support of these policies and of P&C Claims .

GenRATE.NET Privacy Statement: 
P&C Claims  respects the privacy of our customers and business partners and hence has created this policy in order to demonstrate our commitment to customer privacy. Privacy on the GenRATE.NET web site is of great importance to us. Because we gather important information from our visitors and customers, we have established this policy as a means to communicate our information gathering and dissemination practices. P&C Claims reserves the right to change this Privacy Policy at any time.  We will post any changes here, so be sure to check back periodically.  This policy was last updated on 
January 5, 2011.

Collected Information:
We require customers who register to use the services offered on GenRATE.NET to provide us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using GenRATE.NET. At the time you express interest in attaining additional information, or when you subscribe to GenRATE.NET, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry.

P&C Claims strives to maintain the accuracy of personal information you supply to us. We have implemented technology, management processes and policies to maintain data accuracy. In the future we hope to have tools that will allow you to review and update your own information.

Use of Information:
P&C Claims will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/ services you purchased, and to provide ongoing service and support. We may disclose this information to third parties, such as employers, who have arranged for discounts or purchased services on your behalf. Personal information collected online may be combined with information you provide to P&C Claims through other sources such as trade shows or seminars.

Customer email addresses and any personal customer information will not be distributed or shared with third parties without your consent unless reasonably necessary to comply with legal or regulatory requirements; enforce or apply the terms of the GenRATE.NET License Agreement; or protect the rights, property or safety of P&C Claims or others. P&C Claims does not sell, trade, or lease your personal information to third parties. P&C Claims may also collect certain information from visitors to and customers of GenRATE.NET, such as Internet Protocol addresses. This information is logged to help diagnose technical problems, and to administer our site in order to constantly improve the quality of service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Use of Cookies:
When you interact with the GenRATE.NET web site we strive to make that experience easy and meaningful. When you come to our web site, our web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the site previously. You may elect not to accept cookies by changing the designated setting on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of GenRATE.NET.

We may use cookies to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data is used only to provide us with information on site usage and is not shared with any other third parties.

Third-Party Sites:
If you access links to third-party web sites P&C Claims is not responsible for the privacy practices or the content of these other web sites. P&C Claims does not endorse or make representations about third-party web sites. We encourage customers and visitors to review the privacy policy of any company before disclosing your personal information. It is the responsibility of the user to keep such information private and confidential.

Security:
GenRATE.NET has reasonable security measures in place to protect against the loss, misuse, and alteration of the information under our control. When GenRATE.NET is accessed using Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. P&C Claims also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Unique user names and passwords must be entered each time a customer logs onto GenRATE.NET. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Information.  We maintain strict physical, electronic and procedural safeguards to protect personal information and we regularly review our security standards and procedures to protect against unauthorized access to personal information.

Correcting & Updating Your Information:
If customers need to update or change registration information, billing information or discontinue your subscription please email support@pcisvision.com or call 661-294-1300.

GenRATE.NET Privacy Policy Version 01.13.05